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Questions:

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Question:

How thick is this play mat?

Answers:

  • Approximately 1.5" - 2".

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Question:

What are washing instructions?

Answers:

  • Machine wash warm or cool. Tumble dry low. Remove promptly.
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Question:

How do you know when it's time to change the filter?

Answers:

  • The filter last for approximately 6 months, assuming that two showers are taken per day.  You may adjust the expected lifespan depending on whether the filter is used more or less frequently (for a example, if the filter is used for only one shower per day, it should last for about a year). 

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Question:

What is the thread count of these sheets?

Answers:

  • All our sheets are 300-thread-count. Thank you for writing!

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Question:

What are the dimensions / measurements of this cover?

Answers:

  • This item measures approximatley 28" x 52" x 6". 

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Question:

Hi, can this pillow be customized? Like can I adjust my pillow by taking some of the shredded rubber fills out?

Answers:

  • No, this pillow is not customizable (it does not have a zipper, so you cannot adjust the amount of shredded rubber filling).  If you are intersted in a customizable pillow, you may want to take a look at our Wool-wrapped Shredded Rubber Pillow or our Crush Pillow

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Question:

From where are your sourcing this specific version of your towels? Texas cotton? And, where are they being manufactured as far as state? Thank you

Answers:

  • The organic cotton used to make the fabric for the towels is from a co-op in Texas, manufacturing of the actual product is done in Texas (or Mexico) depending on the time of year.
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Question:

can you use this laundey powder in HE washing machines?

Answers:

  • Yes, it does very well in HE machines. Thank you for your question.

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Question:

What are the care/washing instructions for this pillow?

Answers:

  • The shell of this pillow is 100% cotton and can be spot-cleaned, as needed.  We recommend using a pillow barrier cover as an added layer of protection, since the pillow cannot be washed.  

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Question:

Do I measure my mattress from seam to seam on the side to determine the width for a barrier cover?

Answers:

  • We just need to know the size and depth, how thick the mattress is. You can measure vertically at a corner to find out.
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Question:

Does the Queen size bed frame look exactly like the illustration? I like the center cross bar instead of the center leg that sits on the floor underneath. This looks like the support would be sufficient for a Queen size with 6 wheels and the slatted upholstered wood bed frame as a foundation

Answers:

  • Yes, the Queen metal bed fram is just like what is shown in the pcture (with a support bar, rather than a support foot).  This bed frame would definitely offer suffiencent support for one of our mattress with an upholstered wood-slat foundation underneath. 

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Question:

What is the length and width of the full 3.5 inch woodslat foundaion?

Answers:

  • This foundation measures 54x75" in the Full size.

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Question:

can the kitchen towels be machine washed?

Answers:

  • Yes, they most certainly can be machine washed!

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Question:

Is this mattress shipped in one piece assembled or does the cover and layers arrive in separate boxes?

Answers:

  • The Trio mattress is actually able to be shipped as one piece OR in separate boxes, depending on what is most convenient for you!

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Question:

Mine has gotten too flat over the past few months. Is there a way to fluff it back up? Tumble in the dryer?

Answers:

  • Our wool pillows will compress by about 1/3 over time. You can fluff them in dryer without heat, but eventually the fibers will compress beyond fluffing.
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Question:

How durable is the inner cover? My dog digs at her bed, and has shredded the inner cover of other beds. Makes for quite a mess when removing the outer cover for washing.

Answers:

  • The inner cover is made from lightweight certified-organic cotton canvas, so is quite durable.

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Question:

Is the cover removable and washable?

Answers:

  • Yes, the cover is removable and washable!  You may also order additional covers as back-ups, if needed. 

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Question:

What are dimensions of this mattress?

Answers:

  • This mattress measures 60" x 80" x 8".

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Question:

How often does the filter need to be replaced with this?

Answers:

  • This unit can dechlorinate up to 26,000 gallons before the filter needs to be replaced.  Bathtub sizes vary quite a bit, so this could range from 250 to 500 baths, depending on size (or you can just approximate that it will need to be changed once every 6 months, on average). 

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Question:

What are the measurements please for the Eastern and California King flat sheets?

Answers:

  • Both the Eastern King and the California King flat sheet measure approximately 114x106".

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