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Question:

How often does the filter need to be replaced with this?

Answers:

  • This unit can dechlorinate up to 26,000 gallons before the filter needs to be replaced.  Bathtub sizes vary quite a bit, so this could range from 250 to 500 baths, depending on size (or you can just approximate that it will need to be changed once every 6 months, on average). 

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Question:

What are the measurements please for the Eastern and California King flat sheets?

Answers:

  • Both the Eastern King and the California King flat sheet measure approximately 114x106".

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Question:

is the whole unit 7.5" by 8.5" (the outside dimensions of the machine) or is just the actual replacement filter that size?

Answers:

  • The outer dimensions of the entire unit are 7.5 x 8.5".
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Question:

How heavy is this mattress in an Eastern King size?

Answers:

  • The Eastern King Trio weights about 190 pounds.  However, the cover can be unzipped to allow you to move the individual layers (which weigh around 55 pounds each). 

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Question:

My wife is allergic to latex, is this a problem with this mattress? or does the covering shield this from contact. Thanks

Answers:

  • Many customers who are sensitive to latex do not have a problem with this mattress, because they do not come in direct contact with the latex.  However, we would recommend testing samples of our mattress matierls, just to be sure that there is not a respiratory response.  The samples are free, we would just need to know what address to send them to!  Please feel free to give us a call at (800)284-4983 to request them.  

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Question:

Is the innerspring unit attached to the mattress encasement, or can the unit be removed for flipping and cleaning?

Answers:

  • The Sorell mattress has a fixed cover (it is sewn shut), so there is no way to detached the spring structure for flipping or cleaning.  Our Astar mattress is very similar to the Sorell, except for the fact that it has a zippered cover... however, we are always careful to point out that the cover is made with a zipper to allow for flipping/rotating the latex layer in the mattress, NOT to allow the cover to be removed and washed.  The outer cover of the mattress is made with a layer of wool (our natural flame retardant), so it should only be spot-cleaned (not washed or dry-cleaned). 

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Question:

How is this different than the Crush pillow - just a little less fill and no zipper?

Answers:

  • Yes, plus the fact that it has a certified organic cotton knit cover, for a softer feel, rather than the certified organic cotton sateen cover of our other pillows. Thank you for writing!

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Question:

Will the elastic straps on the flannel mattress protector fit a 17" mattress?

Answers:

  • Yes, the straps will fit around a 17" mattress!

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Question:

Hi. Where is this blanket made? Where is the cotton grown?

Answers:

  • This blanket is made from 100% certifed-organic cotton that is grown in Egypt.  It is made at a Certifed Fair Trade facility that is also located in Egypt.  

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Question:

What are the sizes of the fitted sheet, flat sheet and the pillowcases in the full sheet set? Would I be able to use this pillowcase for either a cotton or wool standard full pillow?

Answers:

  • The fitted sheet measures approximately 54x75x13" and the flat sheets measures approximately 90x106".  The pillowcase measures approximately 20x32" and should be a good fit for either the cotton or wool pillows in the Standard Full option. 

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Question:

Is this softer than the Trio?

Answers:

  • The Trio is actually a customizable mattress, so it can be a little tricky to compare it with the Lassen (which only comes in one option).  Both of those mattresses are generally on the softer end of our options, though.  Please feel free to give us a call at (800)284-4983 so that we can help you compare the options and determine which would be the best one for your needs!  

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Question:

Which is softer - this at Medium Soft, or the 3" Wooly Pillow Top?

Answers:

  • The two pillow tops you are considering offer two different kinds of cushioning... the Wooly is more of a comfort layer that offers "fluffy" softness, but also settles in under you with time (sort of like a featherbed).  On the other hand, the Sculpted Pillow Top offers more consistent cushioning (similar to memory foam, in terms of the pressure point relief) that won't change much over time.  If you have any issues with pressure-point pain, the Sculpted Pillow Top would probably be the better option for you. 

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Question:

Is this mat recommended for hot yoga or vinyasa or is it more for hatha practice? Being so fluffy, I wonder about movement.

Answers:

  • Although this mat does have a removable cover, it is still probably best for Hatha and the gentler blends (since the pad itself should be spot-cleaned, only).  The pad does start out fairly fluffy, but it will will settle with time (making it a more stable foundation for your practice). 

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Question:

Does the Buckwheat make noise when you move your head around? Seems like it might sound like "rice crispies" ? Thank you.

Answers:

  • The buckwheat does make some noise... and yes, it is kind of like rice crispies.  This make be less of an issue for back sleepers, since theirs ears would not be pressed into the pillow.  However, if you suspect that the noise may bother you, you may want to consider the Wool and Buckwheat Pillow (since the wool creates a bit of a sound barrier).

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Question:

Hello: Is the cotton cover dust mite resistant? Thanks, Elizabeth

Answers:

  • Cotton is susceptible to dust mites (altough, the wool batting inside is resistant).  Beacuse of this, we advise using a duvet cover, so that you can remove and wash it periodically. 

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Question:

Do you recommend using both the wool moisture pad and the flannel mattress pad to protect the Euro? I am thinking the flannel mattress pad can be washed often and would be the removable one, but would it affect the cooling property of the wool moisture pad by being on top of it?

Answers:

  • The combination of BOTH the Flannel Mattress Pad and the Wool Moisture Pad offer the closest thing to "waterproof" protection that you can get with natural materials!  The fact that the Flannel Mattress Pad is made of cotton does make it easier to wash, so it is best to layer that one on top of the Wool Moisture Pad.  Having the cotton layer closest to you could reduce the cooling properties of the wool a little, but the washing convenience often makes up for this slight loss. 

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Question:

Is this intended to take the place of a traditional Mattress Pad, or to be used underneath the fitted mattress pad?

Answers:

  • No, this is not intended to take the place of a traditional mattress pad... this cover is made specifically for the purpose of protecting against bed bugs and dust mites.  This cover should be the closest layer to the mattress (so it would go UNDER the fitted mattress pad).  We also have our Flannel Mattress Pad and our Wool Moisture Pad, if you are looking for more of a conventional mattress pad (the two pads together actually give you the closest possible thing to "waterproof" protection that can be found without using synthetic materials)!  Feel free to give us a call at (800)284-4983 if you have any other questions!

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Question:

How much does the queen size Wooly topper weigh?

Answers:

  • The 3" Queen Wool Topper weighs approximately 20lbs (the 1.5" Wool Topper weighs approximately 9lbs, for reference).

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Question:

I got your catalog and see many more options in terms of king size pillows. I cannot find them on the website.

Answers:

  • You can find the king pillows and prices by selecting the king option under sizes or lofts.
  • Unfortunately, the Cozzy pillow is not available in King.  Many of our pillows are, though: the Crush pillow, Wool-wrapped Shredded Rubber pillow, and Molded Rubber pillow (you may follow these links to view the product page and then select "king" from the drop-down).  Also, if you search "king pillow," the all-cotton and wool-filled pillow options will come up.  Please feel free to give us a call at (800)284-4983 if you need help selecting a pillow!

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Question:

Does this mattress need a box spring?

Answers:

  • This mattress works best on either a Wood-slat Foundation or a slatted-platform bed frame (with a slat-spacing of somewhere between 2" and 3").  This mattress can be used on an actual Box-spring (with coils), but it will make the mattress feel as much as 25% softer.  Please feel free to give us a call at (800)284-4983 to talk more  about which support option will work best for you!

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