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Questions:

Question:

How is this different than the Crush pillow - just a little less fill and no zipper?

Answers:

  • Yes, plus the fact that it has a certified organic cotton knit cover, for a softer feel, rather than the certified organic cotton sateen cover of our other pillows. Thank you for writing!

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Question:

I got your catalog and see many more options in terms of king size pillows. I cannot find them on the website.

Answers:

  • You can find the king pillows and prices by selecting the king option under sizes or lofts.
  • Unfortunately, the Cozzy pillow is not available in King.  Many of our pillows are, though: the Crush pillow, Wool-wrapped Shredded Rubber pillow, and Molded Rubber pillow (you may follow these links to view the product page and then select "king" from the drop-down).  Also, if you search "king pillow," the all-cotton and wool-filled pillow options will come up.  Please feel free to give us a call at (800)284-4983 if you need help selecting a pillow!

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Question:

Is the rubber Dunlop or Talalay?

Answers:

  • It can be either type or both, whatever we have available at our factory at the time the pillows are being made.

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Question:

Does this rubber pillow have a similar feel to a standard memory foam pillow? Thanks!

Answers:

  • This pillow feels more like a feather pillow because the shredded rubber pieces can be shifted and shaped to your neck in a similar way.  It is more supportive than a really light down pillow (the kind that compresses almost to the mattress when you lay your head on it), but it is softer than a typical memory foam pillow.  Feel free to give us a call if you would like a little more help narrowing down the options!

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Question:

Can I put the whole pillow in the washer? My toddler got some thing yucky On it and it went to the inside.

Answers:

  • None of our pillows are machine washable; the only option is to spot clean the surface. This can be done with a mild enzyme-based cleaner, just be sure to get it completely dry to prevent possible mold or mildew in the future.
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Question:

Does the rubber have a smell? I am concerned about off-gasing.

Answers:

  • The natural rubber does has a scent... it comes from the sap of a rubber tree, so it has a sort of sweet smell, like most saps do.  It will not off-gas in the sense of releasing harmful substances, but there is a distinct odor that can take time to dissipate.  We have samples of all of the materials we use and would be more than happy to send them to you (free of charge).  If you are interested in testing the samples, please contact us with an address to send those to!

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Question:

How often do your recommend replacing your rubber, cotton and wool pillows?

Answers:

  • These pillows can be replaced whenever the user feels the need. The rubber pillows may "last longer" being that the fill doesn't compress like the cotton and wool pillows eventually do. 

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Question:

What are the cleaning instructions for this "Natural Shredded Rubber Pillow (Cozzy) w/ Certified Organic Cotton Knit Cover Fabric"?

Answers:

  • We recommend a barrier cover be added (in bedding category) to keep all dust mites out and to generally keep the pillow clean. The cover can be spot cleaned if it becomes soiled, with Stain & Odor Eliminator (cleaning category). We don't recommend it be submerged in water. 

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