The VOC filter that comes with your unit removes odors and hazardous VOCs that outgas from products made with chemicals (carpets, paints, cleaners, furniture, etc.). Replace the VOC filter with a Optional VOC Cartridge for even more protection for those with allergies and sensitivities, or for specific applications. We recommend the Supplemental VOC Cartridge for outgassing from new-car materials.
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Our mattresses are eligible for our 90-Day Comfort Exchange. Call for details!
RETURNS AND EXCHANGES
With the exception of our mattresses, pillow tops, and custom orders, any item can be returned within 30 days for a full refund, exchange, or in-store credit of the item cost, as long as the product is received unused, and in its original packaging. Our pillows can be returned if you do not open or remove their sanitary-seal packaging. Please call 800-284-4983 for a return authorization number and instructions. No returns can be processed without a return authorization number. The customer is responsible for return shipping charges.